Their customers are all ages including family groups. Franchise information is available at their website. The Black Bear Diner started in 1995, and now has over 140 locations in fourteen states. They also help with donating to the local communities and on a national level to various causes. The mission of the Black Bear Diner Restaurants is to welcome every guest with open arms. They have a large menu with plenty of choices. It is home style cooking with foods that are sure to please and which may help people remember their childhood. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.They say on their website that their food tastes a lot like your grandmother's favorite recipes. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Perform side work at the start and end of each shift as assigned.īe available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.Ĭomplies with all company standards related to appearance and uniform standards.Ībility to work flexible hours, including nights, weekends, and holidays in addition to normal business.įrequent reaching above waist, chest and shoulder level as well as and reaching below waist level.įrequent to continuous need for manual dexterity of both hands (pushing, pulling, handling, gripping, fine finger controls, etc.).Ĭontinuous standing on hard surfaces for many tasks.įrequent hip flexion while walking for all tasks.įrequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator, freezers, and ovens)īe able to work in a standing position for long periods of time.īe able to reach, bend, stoop and frequently lift up to 50 pounds.īending, squatting, stooping for cleaning activities throughout the shift.Ĭlimbing on step stools for cleaning projects as needed. Thank guests for their visit and invite them to return. Process payments correctly and efficiently. Take food and beverage orders from guests requesting take out service, enter orders in our point-of-sale system. Clean chairs, booths, and surrounding carpet. Transport bus tubs with dirty dishes to dish room if dish machine if needed.Ĭlean and reset tables promptly. Maintain clean entrance, lobby, dining room, and restrooms.Īssist servers in maintaining and stocking service stations. Inspect table for proper presentation and completeness. Call out name and number of party when tables become available. Provide guests with estimated waiting time. When immediate seating is limited, record guest names and number of people in party. Seat guest guests based on guest preferences and balancing of customer flow in service stations. Greet all arriving guests warmly and promptly. The overall responsibility of a Server Support Team member, you’ll be responsible for ensuring our guests have a positive and friendly experience.Īccommodate special seating requests for guests whenever possible. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service. At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995.
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